Peridot Gallery Classic Hotel

I have never rated a hotel as exceptional before, but this one really is. This boutique hotel is beautifully & tastefully decorated throughout & is conveniently situated in the old town of hanoi, with sights within walking distance. The dining room is on the 11th floor, which has panoramic views of the city- in the mornings the most amazing breakfast buffet is provided here which caters for every taste - there is also a call-order menu too at no extra charge. The service is first class & all the staff are so friendly helpful. However 2 staff members really stood out: the first was Bee on reception, who spoke fluent English & really went the extra mile ensuring that my every request was met with a smile. The second was Tracy, the tour manager, who went above & beyond to ensure that my bucket list of places to visit was completely taken care of. If your budget will stretch, I would recommend a balcony room at the front of the hotel as these are a little larger than a standard room have views of the streets below, though can be a little noisy during the daytime but I didn’t find it a problem.

Fantastic welcome from a very hectic Hanoi. I arrived super early from a 11 hour flight and was able to sit on the roof terrace with a fresh coffee overlooking Hanoi. Staff were faultless - from the porter to the receptionist - kind, helpful, and interested. Room was clean, tidy and spacious. Breakfast options were fab - I had a bowl of pho but lots of western options available. Would definitely stay again. I had a flight recovery massage at the sister hotel which was also fantatsic.

Lovely clean hotel, staff went above and beyond. Very spacious room for Hanoi location. Great quality breakfast. Hotel was very clean and nice.

Amazing place, staff treated you so kindly from the moment you walked into reception and we were greeted with a welcome drink. Amazing rooftop bar views of the city and they have a massive hot tub. Rooms were small but very comfortable, the bed was the most comfortable bed we have ever slept in! Breakfast had plentiful options and on our check out day they arranged a breakfast box for us to take away as we were leaving early. Overall a fantastic place with beautiful facilities and wonderful staff, very close to restaurants and bars. Would definitely recommend if you are in Hanoi and we would stay here again.

The review system is rather dysfunctional in Hanoi, with the reviews seemingly being to support the hotel providers rather than the consumer. There is high pressure to provide top reviews rather than honest ones to help consumers choose. That said, this hotel goes beyond the system and really is an elegant, charming residence with outstanding staff, attractive design, good breakfast and an appropriate price-to-service ratio. I stayed in 6 different hotels during my trip to Vietnam and this was one of my favourites. If I find myself in Hanoi again, I will stay here. Recommended!